Terms of Service
Introduction and Acceptance of Terms
Welcome to Morish, an ethical Moroccan brand offering handmade Moroccan products like artisanal leather goods (such as our handmade leather bags and accessories) crafted with traditional craftsmanship. By accessing our website or purchasing from Morish, you engage in our service and agree to be bound by the following Terms of Service. These terms are provided in a friendly yet professional manner to reflect our brand’s authentic, artisan-driven values. Please read them carefully. If you do not agree with any of these terms, you should refrain from using our site or services. By continuing to use the site, you acknowledge that you understand and accept these terms, which help ensure a respectful and transparent relationship between you and Morish while supporting sustainable shopping practices.
Intellectual Property
All content on this site is the exclusive property of Morish. This includes (but is not limited to) our brand name, logo, designs, product images, descriptions, and the overall look and feel of our website. Our collection of handmade leather bags, artisanal accessories, and other traditional products – along with all related text, graphics, and photos – are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, republish, distribute, or otherwise use any content from our site without our express written permission. Any unauthorized use of our intellectual property is strictly prohibited. We value our traditional Moroccan craftsmanship and brand identity, and we appreciate your respect for our creative and legal rights.
Product Information, Pricing, and Availability
We strive to provide accurate and up-to-date information for all our products. Each item’s description, pricing, and availability are presented as clearly as possible. However, being human (and artisan) means occasional errors or omissions may occur. Morish does not guarantee that all product descriptions or other content on our site are entirely error-free or complete. For example, slight differences in color may occur due to screen display variations, and typographical errors in product details or pricing might happen despite our best efforts.
Pricing: All prices for our handmade products are listed in our store’s default currency (e.g., USD, unless otherwise stated). Prices are subject to change without prior notice. If we discover a mistake in pricing or product details, we reserve the right to correct it, and we may update information or cancel orders if any content was inaccurate. In such cases, we will contact you with the option to reconfirm or cancel your order.
Availability: Our products are often made in limited quantities due to their artisanal nature. We do our best to keep inventory status updated. However, we cannot guarantee that an item shown as available will be in stock at the time of your order. Morish reserves the right to limit the quantities of any products we offer. We may also discontinue any product at any time. If a product you ordered is out of stock or discontinued, we will notify you as soon as possible and provide a refund or alternative solution if you’ve been charged.
In summary, while we put great effort into ensuring all product information (including for our artisanal leather goods and accessories) is accurate, we cannot warrant that all details are error-free. We appreciate your understanding and will always aim to resolve any issues fairly.
Handmade Product Disclaimer
Morish takes pride in offering authentic handmade products crafted by skilled Moroccan artisans. This means every item you purchase from us is unique. Handmade Disclaimer: Please note that because our leather bags and other accessories are made by hand using traditional methods, there may be slight variations and natural imperfections from one piece to another. These variations can include minor differences in color tones, stitching, texture, or pattern. Such characteristics are not defects – they are a testament to genuine traditional craftsmanship and the individuality of each piece.
By purchasing our handmade Moroccan products, you acknowledge that no two items are exactly alike. We believe these subtle differences are part of the charm and value of owning an artisanal product. We carefully inspect each item for quality, and we guarantee that any variations will not affect the overall functionality or beauty of the product. However, if you ever receive an item that you believe has a significant issue beyond the normal variations of handmade goods, please contact us so we can address your concerns.
Additionally, the crafting process and attention to detail mean that production can occasionally take a bit longer. We ask for your patience if a handmade item requires a little extra time before shipping. We will keep you informed of any unusual delays. Your support of authentic craftsmanship helps preserve Moroccan artisan traditions, and we thank you for valuing the unique nature of our products.
Shipping and Delivery Disclaimer
We aim to process and ship your orders as quickly as possible, typically within the estimated handling time provided at checkout. Once your package is with the shipping carrier, it is on its way from our base in Morocco to your doorstep. Morish is not responsible for shipping delays after the package has been handed over to the carrier. Delays can occasionally occur due to circumstances beyond our control, such as postal service issues, courier delays, customs processing, or international airmail traffic.
Customs and Duties: If you are ordering from outside of Morocco, please be aware that your shipment may be subject to import taxes, customs duties, and fees levied by your country’s authorities. These charges, if any, are not included in our product prices or shipping fees. Morish has no control over these charges and cannot predict their amount; such fees are the responsibility of the recipient (customer). We recommend contacting your local customs office for further information on potential import fees if you are unsure.
While we pack every order with care (in line with our sustainability values, using eco-friendly packaging where possible), we cannot be held liable for loss or damage that occurs in transit. In the rare event your package is significantly delayed, lost, or arrives damaged, please contact us and we will do our best to assist you in resolving the issue by coordinating with the shipping carrier or providing necessary information for insurance claims.
In summary, Morish will fulfill its obligation to hand over your order to the shipping carrier in a timely manner, but once in transit, delivery times are largely outside of our control. We appreciate your understanding and patience regarding any delays caused by third parties such as courier services or customs offices.
Right to Refuse Service
Morish reserves the right to refuse service to anyone, at any time, for any reason. This includes the right to cancel orders or limit quantities purchased per person or per household at our discretion. Examples of situations where we might exercise this right include suspected fraud, unauthorized resale of our products, abuse of our site, or violation of these Terms of Service. We uphold this policy to protect the integrity of our business, our artisan partners, and our genuine customers.
If we cancel an order you have placed, we will attempt to notify you using the contact information you provided (such as your email or billing address/phone number). In the event of cancellation, you will be refunded in full for any amount already charged. We also reserve the right to prohibit or limit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors rather than individual consumers. Our aim is always to be fair and respectful; we will not refuse service without cause, and we will communicate with you to explain any decisions if your order or access is restricted.
Governing Law
These Terms of Service and any separate agreements through which we provide you services or sell you products shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.
By using our website or purchasing our products, you agree that any dispute, claim, or controversy arising from or relating to these terms, your order, or your use of our services shall be subject to the exclusive jurisdiction of the competent courts located in Sheridan, Wyoming.
While Morish Craft LLC is proudly rooted in Moroccan craftsmanship and tradition, it operates legally as a U.S.-registered company with its principal office at:
Morish Craft LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable under applicable law, that provision shall still be enforced to the maximum extent permitted by law, and the unenforceable part shall be deemed severed from these Terms. The rest of the Terms will remain valid and in full effect.
Contact Information
Your satisfaction and understanding are important to us. If you have any questions, concerns, or feedback regarding these Terms of Service (or any other policy), please feel free to reach out to us. We believe in open communication and are here to help.
Morish – Customer Support
Email: Info@morishcraft.com
Address: Morish, Médina, Marrakech, Morocco
By contacting us, whether by email or mail, you can expect a courteous and timely response. We value our customers and strive to address any issues in line with our commitment to being an authentic, customer-respectful, and ethical Moroccan brand.
Thank you for reading our Terms of Service. By shopping with Morish, you are supporting a brand that values traditional craftsmanship, sustainability, and customer trust. We appreciate your support and look forward to providing you with beautiful handmade leather bags, artisanal accessories, and a positive, transparent shopping experience.